Home Delivery Shipping Rates and Options

*The classes below ship separately: multiple rates may apply, one for each ship class in an order.

*Prescription items (Rx): Allow 1-2 days for veterinary approval.

*Please note order items may ship separately to deliver within shipping window.

The following rates apply to all Standard Pharmacy Orders

*Exceptions include “Remind Me” Monthly Doses, Insulin, heavy item orders (items over 3 lbs) and diets
*All UPS options must be sent to physical address – No PO Boxes for expedited orders.

*Federally controlled substances require an adult signature to receive the shipment and must be delivered to a physical address via an expedited shipping option

Type of OrderOrders $49 & UpOrders Under $49
Standard (5-9 business days)FREE$4.79
Ground (3-5 business days)$6.95$6.95
3 Day (3 business days)$12.95$12.95
2 Day (2-3 business days)$15.95$15.95
Next Business Day PM$19.95$19.95
Type of OrderOrders $49 & UpOrders Under $49
Alaska & Hawaii Only (Priority)$4.00$8.79

*The following rates apply to Heavy Item Orders*

*items over 3 lbs

*Shipping Method*

*Shipping Cost*

Bulk Items

$6.95 plus $0.30 per pound over 3 bs
The following rates apply to “Remind Me” Orders

*Auto-Shipments of Flea/Tick/Heartworm Monthly Doses

*Shipping Method*

*Shipping Cost *

Standard (5-9 business days)

The following rates apply to Temperature Controlled Shipments

*Orders only ship Monday-Thursday and will not be processed the day before
a major holiday.

*If shipping to extreme temperature zones, please consider shipping to a
location where someone is available to receive the package promptly.

*Please call Customer Care at 1-877-738-4443 for clarification.

*Shipping Method*

*Shipping Cost *

UPS Overnight (1-2 business days)

The following rates apply to Hill’s Diet Orders

*Orders ship three times per week so please allow 3-5 business days for

*Not able to deliver pet food to Alaska or Hawaii

*Product Weight (lbs)*

*Orders $49 & Up*

*Orders under $49*

All Sizes


The following rates apply to Royal Canin and Purina Diet Orders:

*Orders ship daily. Please allow 2-3 business days for delivery, dependant
on product availability.

*Product Weight(lbs)*

*Standard Ground autoship and non-autoship *

All Sizes